@Sarahhall
Tell us more about this, so where did you see this offer, was it via the VIP section of the MySky app, if so what did it say you had to do to get this code or was it just a free film you could select because if it was and they show as £0.00 yoiu might be able to do that via here:
https://www.skystore.com/n/mvse/all-offers/sky-vip-welcome-gift
If this doesn't work as they are not showing as £0.00 then contact the Sky Store team for help, they have a live chat that runs from 11am - 7.30pm Monday to Saturday if that helps:
https://www.skystore.com/n/hcus/help/contact-us
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
