@Charliejo11
If they don't show up online here:
https://www.skystore.com/n/mlbm/my-library/my-movies
Then I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:
https://www.skystore.com/help/contact-us
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