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Discussion topic: Kevin Bridges purchase/rent not available just empty blue box on Sky store

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This message was authored by: Linda+and+Joe

Kevin Bridges purchase/rent not available just empty blue box on Sky store

Kevin Bridges purchase info missing 

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This message was authored by: caesarome

Re: Kevin Bridges purchase/rent not available just empty blue box on Sky store

Posted by a Superuser, not a Sky employee. Find out more

Which one is this @Linda+and+Joe as there appear to be a few Kevin Bridges titles ?

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This message was authored by: Linda+and+Joe

Re: Kevin Bridges purchase/rent not available just empty blue box on Sky store

The new one 2023 it's available to rent on line. It was in Sky store this am rental for 4.99 but there is just and empty blue box there now, rebooting box didn't fix issue

This message was authored by: caesarome

Re: Kevin Bridges purchase/rent not available just empty blue box on Sky store

Posted by a Superuser, not a Sky employee. Find out more

All you can do is to get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am tomorrow:

 

https://www.skystore.com/help/contact-us

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This message was authored by: motionvideosuk

Re: Kevin Bridges purchase/rent not available just empty blue box on Sky store

I have this issue too. Hope they get it fixed so he can get some views.

This message was authored by: motionvideosuk

Re: Kevin Bridges purchase/rent not available just empty blue box on Sky store

Been trying it for weeks, did you manage to get a resolution?

This message was authored by: mike+simmonds

Re: Kevin Bridges purchase/rent not available just empty blue box on Sky store

Posted by a Superuser, not a Sky employee. Find out more

Can you clarify @Linda+and+Joe @motionvideosuk 

 

What Sky box you are using and if it involves a scart cable or magic eye ?  We have heard of some newer titles with extra copy protection not working without an HDMI cable ? 


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This message was authored by: Santastophere

Re: Kevin Bridges purchase/rent not available just empty blue box on Sky store

Hi - did you get a resolution for this as I am having the same issue?

This message was authored by: caesarome

Re: Kevin Bridges purchase/rent not available just empty blue box on Sky store

Posted by a Superuser, not a Sky employee. Find out more

@Santastophere 

This sounds like something Sky will need to fix so like the others that have posted here it might be worth using the link to the live chat tomorrow from 11am to speak to them about it.

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