Discussion topic: Insfficient credit on sky card
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Message posted on 11 Nov 2023 08:57 PM
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Insfficient credit on sky card
I am trying to rent a movie and have been informed I have insufficient credit on my sky viewing card. Can someone please advise what to do next?
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Message posted on 11 Nov 2023 09:12 PM
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Re: Insfficient credit on sky card
Hi @LorBran
These messages are rarely as clear as they need to be. They usually appear when a credit limit has not been agreed with you and set up by the Skystore team
The easiest way to resolve this is by live chat but that isn't open until 11am Monday. you might be able to get through by phone on Sunday but you may be in a long queue.
here's a good link and hope it helps
https://www.skystore.com/n/hcus/help/contact-us
Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
Message posted on 11 Nov 2023 11:02 PM
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Re: Insfficient credit on sky card
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