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Discussion topic: Incorrect purchase made on Sky store

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This message was authored by: Donovan+Moses

Incorrect purchase made on Sky store

 I accidentally purchased the wrong version/format of the movie Sing2. I purchased the 4k version and its not allowing me to watch it. Can this please be reversed and refunded so that I can purchase the correct version of Sing2 please?

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This message was authored by: caesarome

Re: Incorrect purchase made on Sky store

Posted by a Superuser, not a Sky employee. Find out more

If this was a rented title then just delete it and make sure it is also deleted from the deleted folder then you should be able to purchase the correct version. You also wouldn't be charged for it as you didn't start to view it.

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