03 Apr 2021 06:22 PM
I want to rent a movie from sky store
03 Apr 2021 06:23 PM
Posted by a Superuser, not a Sky employee. Find out more
@Andrew+Brennan82 wrote:
I want to rent a movie from sky store
What is stopping you @Andrew+Brennan82 ?
03 Apr 2021 06:24 PM
It says i have insufficient credit on viewing card
03 Apr 2021 06:26 PM - last edited: 03 Apr 2021 06:49 PM
Posted by a Superuser, not a Sky employee. Find out more
@Andrew+Brennan82 wrote:
It says i have insufficient credit on viewing card
Afraid you need to contact Sky Store then @Andrew+Brennan82
Live chat should be available.
https://www.skystore.com/n/hcus/help/contact-us
+23min
03 Apr 2021 06:48 PM
You need to contact Sky. Sometimes when they set up a Sky account they mistakenly put a nil limit on purchases and this prevents ordering Sky Store content on the Sky Q box, even when it is offered free.
03 Apr 2021 07:32 PM
Posted by a Superuser, not a Sky employee. Find out moreThere are a few reasons why this error occurs, the limit is set at zero by default or previous purchases have not be billed for possibly because this information on the box has not be sent to Sky for whatever reason.