I want to rent a movie from sky store

[Andrew+Brennan82]

I want to rent a movie from sky store

[oldfella]

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@Andrew+Brennan82 wrote:

I want to rent a movie from sky store

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What is stopping you @Andrew+Brennan82 ?

[Andrew+Brennan82]

It says i have insufficient credit on viewing card

[oldfella]

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@Andrew+Brennan82 wrote:

It says i have insufficient credit on viewing card

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Afraid you need to contact Sky Store then @Andrew+Brennan82 

Live chat should be available.

https://www.skystore.com/n/hcus/help/contact-us 

+23min

[pjhaahl]

@Andrew+Brennan82 

You need to contact Sky. Sometimes when they set up a Sky account they mistakenly put a nil limit on purchases and this prevents ordering Sky Store content on the Sky Q box, even when it is offered free.

[caesarome]

There are a few reasons why this error occurs, the limit is set at zero by default or previous purchases have not be billed for possibly because this information on the box has not be sent to Sky for whatever reason.