27 Jul 2023 07:24 PM
I’m looking to redeem sky vip free film but it won’t let me it says my account is not enabled for purchases
27 Jul 2023 07:32 PM - last edited: 27 Jul 2023 07:33 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @laurie88 You still need a payment method set up in the account section of the Sky Store website even if the purchase is free.
https://www.skystore.com/n/aacc/my-account/account
27 Jul 2023 07:37 PM
Posted by a Superuser, not a Sky employee. Find out moreIf setting up a payment method doesn't cleat this error then it might be that as the message says your account has not been enabled for Sky Store purchases so you will need to contact Sky Store support about this.
They have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:
https://www.skystore.com/help/contact-us