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Discussion topic: I downloaded a rental in sd instead of hd the picture is awful how do i change

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This message was authored by: Kellykkk

I downloaded a rental in sd instead of hd the picture is awful how do i change

I cant change it please help

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This message was authored by: mike+simmonds

Re: I downloaded a rental in sd instead of hd the picture is awful how do i change

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kellykkk 

 

As you've started to watch the movie - you will get charged for it 

 

my best suggestion is - try a livechat (link below) with the Skystore team (opens at 11am tomorrow) and ask for a goodwill refund - then re rent in HD 

 

https://www.skystore.com/n/hcus/help/contact-us 

 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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