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Discussion topic: I cant rent a movie

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Avatar for HeidiLeopard
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This message was authored by: HeidiLeopard

Message posted on ‎01 Jan 2025 10:03 PM

I cant rent a movie

I tried to rent a movie, it took me so far as logging in, then having to enter my last name but then keeps saying an unexpected error occurred! Why does it keep saying this? Why won't it let me rent a movie?

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Avatar for peter-marlow+1966
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This message was authored by: peter-marlow+1966

Message posted on ‎01 Jan 2025 10:33 PM

Re: I cant rent a movie

Posted by a Superuser, not a Sky employee. Find out more

You log in with your sky I D to sky store 

P c marlow
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Avatar for Exiled-in-HH
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This message was authored by: Exiled-in-HH

Message posted on ‎02 Jan 2025 07:58 AM

Re: I cant rent a movie

This issue is frequently reported in the Sky Store discussion area.... action required

 

 

Make sure your title (Mr, Mrs etc..) and surname is filled in here:

https://www.sky.com/mydetails

 

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Avatar for lettice
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This message was authored by: lettice

Message posted on ‎02 Jan 2025 10:16 AM

Re: I cant rent a movie

Posted by a Superuser, not a Sky employee. Find out more

You could try getting in touch with Sky Store support.

Thet offer a live chat, available from 11am-7.30pm Monday to Saturday, more here:

 

https://www.skystore.com/help/contact-us

Sky Community Superuser. What is a Superuser? Click here to find out
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