This discussion topic has been answered Discussion topic: I am being charged for a free VIP movie on my next bill.

Reply

I ordered via the Sky box but it didn't give me the option of entering the code. I will now be charged for it on my next bill. It is only now that I have been made aware that this should have been ordered via Sky Mobile. I don't want to watch it via this source therefore I would like a refund.

Best Answers

On here you are chatting to other Sky customers - not directly to the Skystore team.

to chat with Sky, the livechat on this link is open till 7.30pm

hope you get through and that they help you out

https://www.skystore.com/n/hcus/help/contact-us

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

On here you are chatting to other Sky customers - not directly to the Skystore team.

to chat with Sky, the livechat on this link is open till 7.30pm

hope you get through and that they help you out

https://www.skystore.com/n/hcus/help/contact-us

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

Did this answer not help you?

Reply