Discussion topic: I am being charged for a free VIP movie on my next bill.

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This message was authored by Jackie208

I ordered via the Sky box but it didn't give me the option of entering the code. I will now be charged for it on my next bill. It is only now that I have been made aware that this should have been ordered via Sky Mobile. I don't want to watch it via this source therefore I would like a refund.

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This message was authored by mike+simmonds

On here you are chatting to other Sky customers - not directly to the Skystore team.

to chat with Sky, the livechat on this link is open till 7.30pm

hope you get through and that they help you out

https://www.skystore.com/n/hcus/help/contact-us

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

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This message was authored by mike+simmonds

On here you are chatting to other Sky customers - not directly to the Skystore team.

to chat with Sky, the livechat on this link is open till 7.30pm

hope you get through and that they help you out

https://www.skystore.com/n/hcus/help/contact-us

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

Did this answer not help you?

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