Discussion topic: How do I use my sky store credit

This message was authored by: martyn47 · ‎05 Oct 2019

I have 35.00 in sky store account I do I use it

This message was authored by: caesarome · ‎05 Oct 2019

Just select a film or films to buy and it will then use the credit when you go to purchase screen. Please note you can opnly do this via the sky store website or app and not via your Sky box.

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This message was authored by: mjw11 · ‎28 Oct 2021

Yes rented a movie with my credit to watch and cant watch it on my TV through sky so what's the point ..complete waste of time and money

This message was authored by: mike+simmonds · ‎28 Oct 2021

Hi @mjw11

By any chance do you have an LG TV or a Chromecast? Or a PC or laptop with an HDMI output ?

You should be able to view all rentals other than Premiere rentals through the above on your TV

Other than that - you could try a livechat tomorrow with the Skystore team to ask if they are willing to refund your credit in the circumstances

https://www.skystore.com/n/hlch/help/contact-us/live-chat

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

This message was authored by: mjw11 · ‎28 Oct 2021

Thanks for information but it still seems pointless to have any credit if you cang use it to watch on TV especially in UHD...

This message was authored by: mike+simmonds · ‎28 Oct 2021

Depending on how much credit you have @mjw11 - you could use it for a buy and keep movie online . With those you can select "send to box" and transfer it over - and view on your tv

Before you say it - yes it would be easier if you could send over rentals as well - I just don't think Sky's deals with the distributors allow that.

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

This message was authored by: mjw11 · ‎28 Oct 2021

Cheers but ill watch them on Netflix or Amazon Prime etc before I pay £15.99..lol..

Discussion topic: How do I use my sky store credit

How do I use my sky store credit

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