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Discussion topic: Films purchased on old sky account

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Avatar for Plip8080
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This message was authored by: Plip8080

Message posted on ‎08 Apr 2025 01:47 PM

Films purchased on old sky account

I unsubscribe from Sky last month and re subscribed this month. I accidentally used a different email for my new account. I had several films on my old account that I had purchased. Is there a way of getting these movies transferred to my new account?  Thanks for any help and advice. 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎10 Apr 2025 12:11 PM

Re: Films purchased on old sky account

Posted by a Superuser, not a Sky employee. Find out more

@Plip8080 

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

 

https://www.skystore.com/help/contact-us

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