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Discussion topic: Error ec404

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This message was authored by VickiJ This message was authored by: VickiJ

Error ec404

The Popes Exorcist comes up when you search for it, but wont let me download it. 

It does not show in the Sky Store...

Can someone advise if when this film is available for download?

I just called customer services who hung up on me!

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This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: Error ec404

Posted by a Superuser, not a Sky employee. Find out more

Hi @VickiJ 

 

When I search for that movie on my SkyQ box - it tells me it's not currently available 

 

a good way to contact  the Skystore team is by livechat (if you want to check with them ) 

 

https://www.skystore.com/n/hcus/help/contact-us 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

VickiJ
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This message was authored by VickiJ This message was authored by: VickiJ

Re: Error ec404

Thanks for that. I have a Sky+ box.

I presumed the film isnt available to rent yet, but thought it weird it gives the option to download it... I wanted to know when it will be released  🙂 

I'll try the live chat 

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