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This message was authored by: Modine

Message posted on ‎04 Sep 2025 08:00 PM

Error code 1100

Just rented a film from Sky Store and the screen on my glass to says : Playback unavailable at the moment. Please try again. Code (1100).

Payment has gone through.

Tried reset and refreshed apps but still not working.

Help!!!

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This message was authored by: Modine Answer

Message posted on ‎08 Sep 2025 08:50 AM

Re: Error code 1100

Also, Found out from Sky that certain movie/rentals will not play at the moment due to a Sky technical fault which they are working on at the moment.

In the end I was told I would receive a refund for my unwatched rental on my Sky bill.

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Message posted on ‎04 Sep 2025 08:04 PM

Re: Error code 1100

Also keeps saying: Loading and has spinning circle but then nothing.

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Message posted on ‎04 Sep 2025 09:57 PM

Re: Error code 1100

Posted by a Superuser, not a Sky employee. Find out more

When did you fresh the apps as it can apparently take a number of hours to complete.

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Message posted on ‎05 Sep 2025 10:18 AM

Re: Error code 1100

Many thanks for this info.

Didn't know this so thanks for your help and quick response.👍🏻

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This message was authored by: Modine Answer

Message posted on ‎08 Sep 2025 08:50 AM

Re: Error code 1100

Also, Found out from Sky that certain movie/rentals will not play at the moment due to a Sky technical fault which they are working on at the moment.

In the end I was told I would receive a refund for my unwatched rental on my Sky bill.

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