Downloaded the same sky movie by mistake

[Glynbennett]

Good Morning

I have downloaded a sky movie twice, by mistake, Paddington in Peru. and have been charged £13.99 twice. I do not want the Paddington in Peru Bonus Edition, can I have a refund.

Kind Regards

Glyn

[mike+simmonds]

Morning @Glynbennett 

You are posting on a customer to customer forum so no one on here would be able to refund you- but if you make the same request on the Skystore support livechat, hopefully they will be able to help 

here is a link and they should be open now and until 7.30pm

hope that helps 

https://www.skystore.com/n/hcus/help/contact-us