Downloaded in UHD by accident

[Jo261976]

How can I change a purchase of an UHD film to standard HD? 

[oldfella]

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@Jo261976 wrote:

How can I change a purchase of an UHD film to standard HD? 

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Hi @Jo261976 

Provided you haven't watched it in any way you will not be charged.

You can delete it and download the correct format

[Jo261976]

Thank you we have sorted it 🙂