06 Oct 2023 09:45 AM
Hi, I have purchased 3 films from Sky Store which are in my archive file. I cannot download one of them, the other two are fine. It says "download failed " but now also appears in my recordings file and won't download from there either and now I can't do anything with the film, it's just stuck in both files. Please help! Mick.
06 Oct 2023 10:17 AM
Posted by a Superuser, not a Sky employee. Find out moreI would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:
https://www.skystore.com/help/contact-us