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Discussion topic: Download failure
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This message was authored by: Mick16
Message posted on 06 Oct 2023 09:45 AM
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Download failure
Hi, I have purchased 3 films from Sky Store which are in my archive file. I cannot download one of them, the other two are fine. It says "download failed " but now also appears in my recordings file and won't download from there either and now I can't do anything with the film, it's just stuck in both files. Please help! Mick.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 06 Oct 2023 10:17 AM
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Re: Download failure
I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:
https://www.skystore.com/help/contact-us
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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