Download failed - Lamborghini

[black1234567890]

Hi, this movie on Sky won't download! Tried HD and SD version 

[Laing1]

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@black1234567890 wrote:

Hi, this movie on Sky won't download! Tried HD and SD version 

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@black1234567890 best to contact Viewer relations at viewerR@sky.uk

[oldfella]

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@black1234567890 wrote:

Hi, this movie on Sky won't download! Tried HD and SD version 

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Hi @black1234567890 

Have you set up a Sky Store Account?

[black1234567890]

Hi, I do have an account and never had issue with any downloads before (rented or programs) 

[oldfella]

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@black1234567890 wrote:

Hi, I do have an account and never had issue with any downloads before (rented or programs) 

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Suggest you contact Sky Store @black1234567890 

https://www.skystore.com/n/hcom/help/faq/complaints etc

[caesarome]

If you want to contact them then you can do so here, there is a live chat open from 11am to 7.30pm each day:

https://www.skystore.com/n/hcus/help/contact-us

Viewer Relations via the email address posted by @Laing1 might be worth contacting as well.

[gggb1]

Hi the exact same thing is happening to me,

I've since bought it twive I believe

first forum I read said to delete the rental and check the deleted folder... it wasn't there

i repurchased and it's still saying download failed, 

it states rented in HD

but not available to download or watch without getting the 'download failed' error message 

[caesarome]

@gggb1 

All you can do is to follow the advice in the post above yours.