0

Discussion topic: Can’t watch fantastic beasts film I’ve just purchased as apparently I need UHD? Sky customer service

Reply
This message was authored by: Daisy4

Can’t watch fantastic beasts film I’ve just purchased as apparently I need UHD? Sky customer service

I've purchased a film on sky store but I can't view it as I haven't UHD? What can I do? Sky customer services are not answering my call

Reply

All Replies

This message was authored by: caesarome

Re: Can’t watch fantastic beasts film I’ve just purchased as apparently I need UHD? Sky customer ser

Posted by a Superuser, not a Sky employee. Find out more

If this was rented then all you need to do is to delete it and clear it again from the deleted section and then order the HD version. You will not be charhed for the UHD one as you didn't start to view it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply