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Discussion topic: Can’t download purchased movie

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Avatar for Godders62
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This message was authored by: Godders62

Message posted on ‎28 May 2023 10:20 PM

Can’t download purchased movie

Bought a. Movie but says Download Failed. Tried rebooting machine and still download failed. Can’t delete it as it is stuck at 0%. Suggestions?

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎29 May 2023 06:15 AM

Re: Can’t download purchased movie

Posted by a Superuser, not a Sky employee. Find out more

@Godders62 

If you go to Recordings - Managed are there are any other downloads not showing as not fully downloaded because if there are try deleteing them. Also delete any that are showing as failed.

 

 

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