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Discussion topic: Buy keep unavailable

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This message was authored by: Jayttt

Message posted on ‎26 Nov 2021 02:55 AM

Buy keep unavailable

I'm having problems the buy and keep don't show up for me anymore can anyone help me out ? 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎26 Nov 2021 05:52 AM

Re: Buy keep unavailable

Posted by a Superuser, not a Sky employee. Find out more

You will need to get in touch with Sky Store support about this so they can look into this for you:

 

https://www.skystore.com/help/contact-us

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Message posted on ‎26 Nov 2021 10:18 AM

Re: Buy keep unavailable

I will do have to wait until 11am to speak to someone 

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Message posted on ‎26 Nov 2021 01:47 PM

Re: Buy keep unavailable

I know why because I already reached my credit limit 

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Superuser
This message was authored by: caesarome

Message posted on ‎26 Nov 2021 05:31 PM

Re: Buy keep unavailable

Posted by a Superuser, not a Sky employee. Find out more

Have you got in touch with Sky Store support about this as this should be an easy fix for them.

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Message posted on ‎11 Dec 2021 11:43 PM

Re: Buy keep unavailable

The issue has now been resolved they told me to go to status watch via sky go and click on re-activate and somehow this resolved the issue very nice lady on the phone helped out was that easy 

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