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Message posted on ‎16 Jan 2022 08:02 PM

Buy and keep dvd not arrived

I pitched a buy and keep dvd on 28th December 2021 and its not arrived, who can I contact. 

Thanks 

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Avatar for mike+simmonds
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This message was authored by: mike+simmonds Answer

Message posted on ‎16 Jan 2022 08:04 PM

Re: Buy and keep dvd not arrived

Posted by a Superuser, not a Sky employee. Find out more

Hi @Stella99sky 

 

Sounds like you should have received it by now. When I've ordered in stock

discs they are usually within 3/4 days. 

easiest contact would probably be through livechat but they don't open till 11am

 

https://www.skystore.com/n/hcus/help/contact-us 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎16 Jan 2022 08:04 PM

Re: Buy and keep dvd not arrived

Posted by a Superuser, not a Sky employee. Find out more

You can contact the Sky Store support team, if you don't want to phone then they do have a live chat that opens at 11am in the morning:

 

https://www.skystore.com/help/contact-us

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Avatar for mike+simmonds
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Superuser
This message was authored by: mike+simmonds Answer

Message posted on ‎16 Jan 2022 08:04 PM

Re: Buy and keep dvd not arrived

Posted by a Superuser, not a Sky employee. Find out more

Hi @Stella99sky 

 

Sounds like you should have received it by now. When I've ordered in stock

discs they are usually within 3/4 days. 

easiest contact would probably be through livechat but they don't open till 11am

 

https://www.skystore.com/n/hcus/help/contact-us 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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