Bought DVD film does not work

[maestromagician]

Bought a film to store and also a DVD.

But DVD does not play.

The stored version does replay

[mike+simmonds]

Hi @maestromagician 

You could either repair it yourself by magic - or if that's not in your repertoire- you could live chat with the Skystore team who are open till 7.30 tonight and then from 11am tomorrow 

here's a link

https://www.skystore.com/n/hcus/help/contact-us 

either should work fine 🙂 they should replace it for you if faulty 

[maestromagician]

Thanks Mike for your very prompt reply and link, very much appreciated.

Yep ......... have tried all my magical chants and moanings, even wearing my long black gown didn't work, falling over made my wife laugh though. Will try the link tomorrow, as I'm in A&E after my fall./ha ha.

I'll keep it posted, albeit this scenario is very new to me.

@mike+simmonds 

[maestromagician]

Thanks Mike followed your advice and problem resolved.

Keep smiling