Discussion topic: Blank blue screen

This message was authored by: sadie3 · ‎27 Mar 2023

Purchased a film on SkyStore and when I try to watch it all I get is a blank blue screen and in the top right hand corner 'Programme cannot be displayed at this time' I have rebooted my Sky box but still have the same problem

This message was authored by: caesarome · ‎27 Mar 2023

Is the film you purchased a Sky Total Premier Rental and if it was are you watching it on a TV that is connected directly to your TV via a hdmi cable or are you using something like a magic eye / tv link ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: sadie3 · ‎27 Mar 2023

No, just basic from SkyStore. Spoke to a technichan and some HD boxes are having problems downloading certain films. Thank you.

Discussion topic: Blank blue screen

Blank blue screen

All Replies

Re: Blank blue screen

Re: Blank blue screen

Was this discussion not helpful?

Rented movie- wont play just blue screen

Wrong picture on purchase and some are just blue s...

Sky store download black screen

Movie not centred on screen!

Search Sky Community

Start a new discussion