Been charged twice for black Adam

[Kimnield]

Been charged twice for the same movie has this happened to anyone before 

[caesarome]

@Kimnield 

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm each day and can be found here:

https://www.skystore.com/help/contact-us

[mike+simmonds]

Purchase (buy and keep) or rental @Kimnield ?

Never heard of it for a purchase - but sometimes happens on a rental where customers re rent by accident 48 hours after first viewing 

[Kimnield]

I bought it for 19.99 but been charged twice for the same film and only wanted it once lol

[mike+simmonds]

Very odd @Kimnield 

I wonder - by accident might you have clicked on both the regular edition and the bonus edition ? 

both are £19.99 and it's the only way I can think this may have happened.

Anyway - however it happened - @caesarome advice must be the way to go 

[Kimnield]

Thanks @mike+simmonds I have I bought the bonus and the other one oh dear I will just phone them hopefully they will sort it out as I only wanted the one not 2 and didn't know I got it twice pmsl x 

[caesarome]

Ahh, that would explain the double charge as you didn't buy the both of them.

Hopefully Sky Store can help you with this so if phoning us the number on the link I posted for you earlier.

Lets us know how you get on.

[Kimnield]

Than you @caesarome will give them a call in the morning thank you for your help and link