AS A DISABILED CUSTOMER OF SKY Q AND SKY HD I THINK IVE BEEN TREATED UNFAIRLY AS MY PROBLEM BEGAIN 4

[skycloud1]

BEGAN ON 4TH  AND 5TH SEPTEMBER 23 WHEN  I PAID 110.64  AND AN OUTSTAND  SKY STORE BILL OF 400 ON TOP AND   THEY TOLD MY BROTHER IT WILL CLEAR IN A FEW DAYS NO MMENTION I GOT TO WAIT 8 WEEKS TO CLEAR UNTILL 4TH  OR 16TH OF OCTOBER 23 AS A DISABILED SKY Q HD CUSTOMER I'M FEELING  TTHAT SKY IS NOT DOING ENOUGH TO RESOLVE THIS SITUATION  FOR A DISABILED COSTOMER OF 23 PLUS  YEARS , I'M THINKING. ABOUT  NOT STICKING TO SKY AFTER 23 GOOD SERVICE AS I STILL CAN GET INDANNIA  JJONES VIA AMAZSON PRIME APP  AT 9.99 OR SKYQ AT 13.99  HOW LONG IS A PICE OF STRING  SKY STORE .IMALIVE1

[mike+simmonds]

hi @skycloud1 

Really sorry to read this. On here we are all customers like you but some of us can escalate posts to the Sky team to look at. 

So I've  escalated your post to our Community Messaging team who will invite you to a private chat shortly and try to help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works -

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to skycloud1.

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Addie15]

Update-We are closing this session after not receiving further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.