when I try and log into Discovery +

[kerrmcd]

I have tried to log into discovery +.  I scan the QR code and it then asks me to enter my e mail and password. It then tells me that either my e mail or Password is not recognised but I can sign into anything else with this information, The app is included in my package

[oldfella]

---

@kerrmcd wrote:

I have tried to log into discovery +.  I scan the QR code and it then asks me to enter my e mail and password. It then tells me that either my e mail or Password is not recognised but I can sign into anything else with this information, The app is included in my package

---

Hi @kerrmcd 

Are you correctly following the Application procedure through Sky Marketplace?

https://www.sky.com/help/articles/discovery-plus

[kerrmcd]

when I open Sky Marketplace, the discovery + app doesn't even appear.