software version Q270.000.10.09L(5u193ht) get released?

[GMoss221]

Hi 

Can anyone confirm when the software version Q270.000.10.09L(5u193ht) get released please

Thanks in advance 

George

[Daniel0210]

@GMoss221 

That is the current software. Mine was updated 20 November. 

[GMoss221]

Thanks for the reply , been told that Oscar the latest version bit was released September/October time as they have said that a release has been done but  not yet released is due to fix the Disney + issue of blank screen and crashing app 

Thank if anyone else can confirm ??

George

[MightyQuinn]

Hi @GMoss221   

I'm not really sure what you are asking, but Q270.000.10.09L(5u193ht) is the current release. It was released ages ago.

[GMoss221]

Yeah I was asking that , but have the disney+ bug and was trying to find out if another update is due like I've been told by sky adviser

Thanks for your help

[TimmyBGood]

@GMoss221 

Historically Sky doesn't release new software versions between at least mid-December and mid-January because of the high demand for television and broadband services over the holiday season and simultaneous lower call centre staffing levels.

[GMoss221]

Oh brilliant just been told it would be soon .

Just seem to lie to you to shut you up 

[Chodley]

There is a release due but "soon" is vague enough that they're not lying. I don't know for sure if it fixes that issue for those experiencing it.

[GMoss221]

@Chodley yeah I know they are not lying. Will just have to wait and see . 

Just frustrating pay a lot of money for sky ( and I know Disney plus is a third party app and nothing to do with sky)

[Doc5907]

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@GMoss221 wrote:

@Chodley yeah I know they are not lying. Will just have to wait and see . 

Just frustrating pay a lot of money for sky ( and I know Disney plus is a third party app and nothing to do with sky)

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@GMoss221 

In the meantime could you watch Disney+ via the App on your TV?

[GMoss221]

@Doc5907 I do for the time being 

[Chodley]

Better on that anyway. Proper 24fps support and Dolby Vision plus HDR on non-4K content.