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Avatar for Stuart0978
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This message was authored by: Stuart0978

Message posted on ‎23 Nov 2024 11:21 AM

snow affecting tv

Is any one experiencing a tv outage in West Lothian?

According to the service checks all is fine but it's not

I know the weather can affect signal but I hopefully am not the only one with this issue

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This message was authored by: GD1 Answer

Message posted on ‎23 Nov 2024 12:05 PM - last edited: ‎23 Nov 2024 12:05 PM

Re: snow affecting tv

Posted by a Superuser, not a Sky employee. Find out more

If there is snow in these areas that will affect a satellite signal.

 

There are no issues with the satellites themselves as if they had gone down the whole of the UK & Ireland would be affected not just a tiny area of the country, the community would be in meltdown and quite possibly ofline due to excessive load.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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Message posted on ‎23 Nov 2024 11:34 AM

Re: snow affecting tv

Cramond ditto

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Message posted on ‎23 Nov 2024 11:38 AM

Re: snow affecting tv

We're in Shotts no TV

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Message posted on ‎23 Nov 2024 11:41 AM

Re: snow affecting tv

Same problem in Bathgate

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Message posted on ‎23 Nov 2024 11:41 AM

No Signal

Anyone having problems with Sky TV Shotts area

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Message posted on ‎23 Nov 2024 11:52 AM

Re: No Signal

Posted by a Superuser, not a Sky employee. Find out more
@JohnJax16 wrote:

Anyone having problems with Sky TV Shotts area

Hi @JohnJax16 

Adverse weather and heavy clouds will cause signal loss regardless of area.

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Message posted on ‎23 Nov 2024 11:52 AM

Re: snow affecting tv

Same problem Armadale 

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This message was authored by: GD1 Answer

Message posted on ‎23 Nov 2024 12:05 PM - last edited: ‎23 Nov 2024 12:05 PM

Re: snow affecting tv

Posted by a Superuser, not a Sky employee. Find out more

If there is snow in these areas that will affect a satellite signal.

 

There are no issues with the satellites themselves as if they had gone down the whole of the UK & Ireland would be affected not just a tiny area of the country, the community would be in meltdown and quite possibly ofline due to excessive load.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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