sky q mini box

[Catherinep16]

My Sky Q Mini Box is always dropping connection to main Sky Q box and internet.  During watching YouTube it will just through you out even though there is an internet connection

[Lisa-P1987]

Hi there @Catherinep16 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147