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Discussion topic: My sky mini is not connecting to the Sky Q and has all of a sudden say I don’t have sky mini

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This message was authored by Gills1 This message was authored by: Gills1

My sky mini is not connecting to the Sky Q and has all of a sudden say I don’t have sky mini

It's my first time to use this community thing.  My sky mini is not connecting to sky q box but for some reason it has just said I don't have the right subscription.  I don't understand that 

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This message was authored by mikealanr This message was authored by: mikealanr

Re: My sky mini is not connecting to the Sky Q and has all of a sudden say I don’t have sky mini

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gills1 

 

You've posted this in the Glass and Stream Forum, not the Sky Q forum. Hopefully a mod will move it for you and someone will be able to answer.

 

MikeAlanR 

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
This message was authored by Jporch316 This message was authored by: Jporch316

Re: My sky mini is not connecting to the Sky Q and has all of a sudden say I don’t have sky mini

Posted by a Superuser, not a Sky employee. Find out more

@GD1 

one to be moved ....

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
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