sky q box

[Mag-gie]

My television engineer has said my sky q box is at fault, it keeps playing up, and it is just not working properly, he has said I need a replacement one,  the television goes blank and the I geta full screen of programmes and can't remove them without switching the televsion off, and then when we switch it back on it can still be the same.

Thank you

[PandJ2020]

Ok, but we're other customers here - you'll need to contact Sky to arrange an engineer or replacement box.

(Remember to remove your viewing card if they agree to a box swap)