sky q box

[frogman58]

my sky q box has been working fine until recently and now keeps coming up on a blue screen connectivity issue.

nothing has changed password , wifi connection area of house 

[Lisa-P1987]

Hi there @frogman58 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147