23 Mar 2024 03:11 PM
I am having to restart my sky q box each day. It loses connection and my sky mini box also loses connection to the main box.
Once a restart has taken place, I have to reconnect my sky mini box.
24 Mar 2024 08:37 AM
Posted by a Sky employeeHi there @CarlC2013 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
26 Mar 2024 08:36 AM
Posted by a Sky employeeWe are still looking to help you @CarlC2013 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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