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Avatar for TH123456
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Message posted on ‎21 Jun 2023 08:09 PM

sky max

We have just downgraded to signature only. We can view sky max but unable to access our recordings from Sky max - any ideas why this might be?

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Message posted on ‎21 Jun 2023 08:11 PM

Re: sky max

Posted by a Superuser, not a Sky employee. Find out more

@TH123456 

Are your previous Sky Max recordings in HD which you no longer subscribe to? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎21 Jun 2023 08:11 PM

Re: sky max

Posted by a Superuser, not a Sky employee. Find out more

@TH123456 

Are your previous Sky Max recordings in HD which you no longer subscribe to? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: TH123456

Message posted on ‎21 Jun 2023 08:19 PM

Re: sky max

That makes perfect sense thank you! Although it's crazy how much extra you have to pay for HD!

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