ive been with sky 7 years now and I changed over to the gb+ they said thay have to install the fibre which they did but put it in the cupboard by the front door which in now confused about as they say on their own website site the best place is out in the open not In a cupboard I phoned these to query this and they sent and engineer out and he said that's where they always install them round here i asked then if the could move it out of the cupboard but he said theses no point but half the main thing like tv sky q box xbox keeps losing connection to it any suggestion what to do because sky just keeps giving me excuses
@john771092 wrote: ive been with sky 7 years now and I changed over to the gb+ they said thay have to install the fibre which they did but put it in the cupboard by the front door which in now confused about as they say on their own website site the best place is out in the open not In a cupboard I phoned these to query this and they sent and engineer out and he said that's where they always install them round here i asked then if the could move it out of the cupboard but he said theses no point but half the main thing like tv sky q box xbox keeps losing connection to it any suggestion what to do because sky just keeps giving me excuses
Put the hub wherever is convenient to you and which gets you the WiFi signal you require in whatever room you need.
Ideally place the hub somewhere central away from other devices and objects which can blcok the signal, ideally as high as possible as opposed to on the floor.
Sky Ultimate TV with Sky Cinema on Sky Steam Puck with WI-FI Sky Full Fibre 500mbps
You could consider acquiring a longer ethernet cable to go between the ONT and the Hub: ethernet supports up to 100 metres without any impact on speed.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi) BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
