sky dish is damaged

[francis2]

my sky dish outside my house is damaged and will need fixed asap as iv no tv at all. it says on my tv. this channel is currently affiliated with your satellite signal. just checked my dish and it's damaged 

[Daniel0210]

@francis2 

You will have to call Sky and arrange an engineer. Sky may charge you as you own the dish. 

[francis2]

It says its free as I didn't break it but they can't come out untill 2nd October? Is there anything else I can do?

[Daniel0210]

@francis2 

Arrange a local satellite company to repair/replace but that won't be free. 

[francis2]

Will do, thanks 😊 

[PandJ2020]

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@francis2 wrote:

my sky dish outside my house is damaged and will need fixed asap

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If you need it 'asap' then you will likely have to pay a local firm to fix it.  Otherwise, call Sky and see when an engineer is next available (it may be days or weeks).

Usually, they will consider a credit once fixed (from when reported).

[Frederic]

The satellite dish got damaged and there is no signal at all. The receiver got knocked down. Can I get someone in ASAP or would a replacement from the shop work. 

[Daniel0210]

@Frederic 

Like the responses to the original post you'll need to call Sky and book an engineer. Depending on the damage there may be a charge. 

[PandJ2020]

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@Frederic wrote:

The satellite dish got damaged and there is no signal at all. The receiver got knocked down. Can I get someone in ASAP or would a replacement from the shop work. 

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As above, it will depend on engineer availability- could be days or weeks.  You may wish to consider paying a local contractor if it's not quick enough.