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Discussion topic: sky apps not working

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This message was authored by: joanne+caligari

sky apps not working

Hi,

None on my apps are not working through sky q. ihave do the norm switch everything off and then switched back on and nothing is still coming on. Iam having so many issues with sky lately it may be time to cancel

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This message was authored by: oldfella

Re: sky apps not working

Posted by a Superuser, not a Sky employee. Find out more

@joanne+caligari wrote:

Hi,

None on my apps are not working through sky q. ihave do the norm switch everything off and then switched back on and nothing is still coming on. Iam having so many issues with sky lately it may be time to cancel


Hi @joanne+caligari 

If your box is not coming on have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

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