satellite issue

[Southwalker]

I was fine untill earlier today,as my new stupid neighbour is knocking next door apart,he must have done something as now I have a message saying no satellite signal on either main or mini box,tried all the usual methods, reboot etc and nothing! trying to find a number to call is like getting blood from a stone,diagnostic pages says there is a issue and is asking me to book a engineer but it's for a weeks time!! I don;t suppose there is anything else I  can do??

[TimmyBGood]

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@Southwalker wrote:

I don;t suppose there is anything else I  can do??

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You can choose to pay a local independent satellite dish installer to check the cabling and adjust the dish alignment.

[Laing1]

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@Southwalker wrote:

I was fine untill earlier today,as my new stupid neighbour is knocking next door apart,he must have done something as now I have a message saying no satellite signal on either main or mini box,tried all the usual methods, reboot etc and nothing! trying to find a number to call is like getting blood from a stone,diagnostic pages says there is a issue and is asking me to book a engineer but it's for a weeks time!! I don;t suppose there is anything else I  can do??

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@Southwalker You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag

[nigea99]

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@Southwalker wrote:

I was fine untill earlier today,as my new stupid neighbour is knocking next door apart,he must have done something as now I have a message saying no satellite signal on either main or mini box,tried all the usual methods, reboot etc and nothing! trying to find a number to call is like getting blood from a stone,diagnostic pages says there is a issue and is asking me to book a engineer but it's for a weeks time!! I don;t suppose there is anything else I  can do??

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hi @Southwalker 

even if you call you are unlikely to get an engineer any sooner  unless you have SKY protect insurance

[Southwalker]

I ended up calling a local ariel/freeview installer, who came this morning,turns out the idiots next door did knock it out of align,cost me 45 quid but at least I'm sorted, I'm going to get  a local place to relocate the dish as it's in a stupid place and it will happen again!