Discussion topic: reneing contract
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Message posted on 07 Aug 2024 08:17 AM
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reneing contract
Hi my contract ends next sunday with sky but i only want to remove 1 package and keep rest am i best doing this now or when
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Message posted on 07 Aug 2024 08:45 AM - last edited: 07 Aug 2024 08:46 AM
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Re: reneing contract
Do it now. Discounts end next Sunday. Your contract ends when you cancel it. To remove part of your Sky Q/+ TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 07 Aug 2024 09:22 AM - last edited: 07 Aug 2024 09:22 AM
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Re: reneing contract
I assume you meant "renewing"?
If you want to arrange another discounted locked-in period when this one finishes, but with 1 fewer service, I think you'll need to call them. Otherwise the contract will revert to standard pricing with the default 1 month cancellation notice.
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