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Discussion topic: reneing contract

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This message was authored by: helena9

reneing contract

Hi my contract ends next sunday with sky but i only want to remove 1 package and keep rest am i best doing this now or when

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This message was authored by: Daniel0210

Re: reneing contract

Posted by a Superuser, not a Sky employee. Find out more

@helena9 

Do it now. Discounts end next Sunday. Your contract ends when you cancel it. To remove part of your Sky Q/+ TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at

https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Chodley

Re: reneing contract

Posted by a Superuser, not a Sky employee. Find out more

I assume you meant "renewing"?

 

If you want to arrange another discounted locked-in period when this one finishes, but with 1 fewer service, I think you'll need to call them. Otherwise the contract will revert to standard pricing with the default 1 month cancellation notice.

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