03 Jan 2025 01:47 PM
I have received a replacement sky2tq box for a box which was faulty. However the power cable does not fit the new box. I have tried contacting sky but gave up in the end Does any other ship sell these
03 Jan 2025 01:51 PM
Posted by a Superuser, not a Sky employee. Find out more
@gez3 wrote:
I have received a replacement sky2tq box for a box which was faulty. However the power cable does not fit the new box. I have tried contacting sky but gave up in the end Does any other ship sell these
I am guessing th ereplacement box has a multipin mains connector.
It is likely you did not spot it in the box
Unfortunately your only option is to call SKY
03 Jan 2025 04:41 PM
Posted by a Superuser, not a Sky employee. Find out more
@gez3 wrote:
Does any other ship sell these
There are several on eBay for around £20, but as @nigea99 indicates you shouldn't really be buying your own. It's likely to have been in the box but under a layer of cardboard, and departed with the faulty unit.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion