not able to download and minibox not working

[heljc]

I am unable to watch any catchup and no downloading is possible, also minibox in bedroom is not working ,it says i am no.t connected to sky q box  any suggestions please

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147