no satellite signal around blackwood

[antony1969uk]

as anybody experienced any satellite signals around blackwood

[Daniel0210 · Accepted solution]

@antony1969uk 

A lost satellite signal is not based on your location.

If a message displays “no satellite signal” firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s likely to be a dish alignment issue so check the troubleshooting in this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment.

If you are connected to a communal dish you need to liaise with your building management company / landlord who will have their approved engineers to contact.

Remember, a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.

[TimmyBGood]

@antony1969uk 

The trio of broadcast satellites have a footprint across the entire UK, RoI and beyond.  Unless they've fallen out of orbit, there's no such thing as an area outage for satellite television, although brief periods of extreme rain, sleet or snow can significantly weaken signal before it hits dishes. 

As @Daniel0210 indicates, loss of satellite signal always relates to an individual dish, dish cabling or receiver box, or their communal equivalent within a particular building.