0

Discussion topic: no satellite connection

Reply
Avatar for Gabrielle3
Level 0 icon
What's this?
This message was authored by: Gabrielle3

Message posted on ‎26 Jun 2025 06:29 PM

no satellite connection

We came home from holiday, reconnected the fire stick and now cannot get satellite connection for our new Q box. We have had nothing but problems since it was installed ca 2 months ago

Report post
Post 1 of 3
197 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎26 Jun 2025 07:35 PM

Re: no satellite connection

Posted by a Superuser, not a Sky employee. Find out more

@Gabrielle3  Have you tried rebooting your Sky Q box?   

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 3
181 Views
0 Likes
Reply
Avatar for Chodley
Level 13 icon
What's this?
Superuser
This message was authored by: Chodley

Message posted on ‎27 Jun 2025 12:33 AM - last edited: ‎27 Jun 2025 12:33 AM

Re: no satellite connection

Posted by a Superuser, not a Sky employee. Find out more

What's the firestick got to do with the problem?

Report post
Post 3 of 3
156 Views
0 Likes
Reply
Reply