look i have oaid for my Sky Q 2TB and after 3 weeks still not delivered why not ? DPD refsued to deliver the box as they could not find my address blind ! 3 times they say i want that box i have my money back otherwise take legal procedure
Are you sure Sky have your address recorded correctly, correct house number and postcode etc?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Posted by a Superuser, not a Sky employee. Find out more
@flashgordon3 I solved this problem when DPD kept on being unable to find my difficult to discover residence by downloading and then installing the DPD app.
I was then able to provide their delivery staff with additional address information by adding the What3words identity of the 3 square meter area that was closest to my front door.
Are you sure Sky have your address recorded correctly, correct house number and postcode etc?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
yes they got the right address and to where we was and failed to find the address 3 times i Believe thewy never came because i was there waiting for them for 2 hours on the " Close " road very angry and yes i contected them too Sky says they never rcieved the box back ie the 2 TB to be swopped for the Sky Q box yet the sky stream which i sent back and the mini box came by royal mail and Strasm box has been received there
