Discovery+ app has stopped working on my tv

[Iandewberry]

discovery+ app has stopped working on my tv 

[Mikepoodle]

Likewise - the activation button isn't working either.

[Brownt65]

It's stopped on my to as well

[Krispy1]

Im

in the same boat. Has anyone had any joy! 

[Kerry180]

How do I update my discoveryplus app on my q box

[SKY1992bf]

@Kerry180  You don't updates are automatically pushed when available 

[Kerry180]

It's not letting me login and its been 2 weeks now. 

I've tried doing everything its telling me to do even contacting discoveryplus them selves no one seems to know why

[Andy19832]

Hi, I have linked my sky with discovery app, signed in via code etc.....

Now when I go to the website to activate my Discovery plus the website will not load, doesn't matter how many times I try or what browser I use.

Any help?

Thanks 

[peter+t20]

theres a couple of other posts with people that are having the same issue, 1 with a possible solution and also a mod has also escalated it to sky tech team to, i presume, try and fix it etc

[PandJ2020]

Are you using the correct credentials?

What error are you getting?

[Andy19832]

Yeah IV read the other posts and it's no help to me, it's just the sky activation website does not load 

[Allan210]

Can't get pictures on a program on discovery plus

[Laing1]

edited as different app to what i responded with 

[Kenny-J · Accepted solution]

Hi there, 

we believe this issue is because your Q box has not updated to the latest Q33 software, please follow these innstructions https://www.sky.com/help/expert/articles/updating-sky-box-software-sky-q 

Thanks Kenny

[lettice]

Can you try what is mentioned in the answered post.