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Discussion topic: need to downgrade my subscripton package to Sky Essentials

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This message was authored by: Woody12a

need to downgrade my subscripton package to Sky Essentials

Currently on Sky Signature, plus Sky Sports & TNT Sports and my contract is now up so want to change to Sky Essential plus Sky Sports & TNT Sports

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This message was authored by: Angel_Aka

Re: need to downgrade my subscripton package to Sky Essentials


@Woody12a wrote:

Currently on Sky Signature, plus Sky Sports & TNT Sports and my contract is now up so want to change to Sky Essential plus Sky Sports & TNT Sports


You'll need to contact Sky. They may not allow you to do this though as they stopped selling Sky Q Essentials towards the end of last year. 

This message was authored by: nigea99

Re: need to downgrade my subscripton package to Sky Essentials

Posted by a Superuser, not a Sky employee. Find out more

@Woody12a wrote:

Currently on Sky Signature, plus Sky Sports & TNT Sports and my contract is now up so want to change to Sky Essential plus Sky Sports & TNT Sports


hi @Woody12a 

 

We think SKY are no longer allowing downgrades on SKY Q to SKY Q Essentials from Signature. 

In the past SKy Q essentials did not allow any add ons although I think they did for a brief period before not allowing downgrades

 

You would need to call SKY to check.

 

Note:  You should not confuse Essential TV which is only available on SKY Glass & SKY Stream with SKY Q Esssentials

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