mr104

[Eom2017]

After following all the online help- rebooting everything, sky q boxes still struggling to connect. This mostly seems to happen in the evenings when we want to sit down and watch t.v. its incredibly infuriating. Is there anything else can help resolve our dreaded MR104 error code

[Daniel0210]

@Eom2017 
Try a reboot of the main Sky Q box first , then once that’s back up and running do the same with any mini boxes if applicable -
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

Allow 5-10 minutes before things hopefully revert back to normal.

Also see this link here

https://helpforum.sky.com/t5/Sky-TV/Error-Codes-on-Sky-Q-and-Glass/ba-p/4017045