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Discussion topic: mini boxes keep losing connectivity , i have 3 boxes so not a box issue how do i solve this issue

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This message was authored by steve19121912 This message was authored by: steve19121912

mini boxes keep losing connectivity , i have 3 boxes so not a box issue how do i solve this issue

i have 3 Q mini boxes and all three keep losing connectivity , how do i solve this major isssue, switched  boxes off , on etc spent 1.5 hours last night trying to sort out

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: mini boxes keep losing connectivity , i have 3 boxes so not a box issue how do i solve this issu

Posted by a Superuser, not a Sky employee. Find out more

And your ISP is?

 

By default they connect using their own 5GHz mesh on channel 36.  Either the boxes are too far from the main Q box (5GHz doesn't travel so far) or something is interfering.

I am just another Sky customer and my views are my own
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